However, as she began to work on the project, she noticed that some of the features she needed were not functioning properly. She tried to use the "live trace" feature, but it kept crashing. She also couldn't access the "shape builder" tool, which was essential for creating the complex shapes required for the design.
Meanwhile, in the IT department of Emily's client's company, the IT guy, Alex, was dealing with a similar issue. One of the company's employees, a designer, was having trouble with Illustrator CC 2021. Alex tried to troubleshoot the problem, but it seemed like a complex issue.
One of the forum users mentioned that a patched version of Illustrator CC 2021 had been released by Adobe, which fixed these issues. Emily quickly downloaded and installed the patch, and to her relief, the software began working as expected.